Please make sure the code you are using is spelled correctly and that it is not expired. If the code is valid, make sure the item you are ordering is the correct product for the coupon code.
· Image to large: If your image is too large it may not upload. Try sizing it down and uploading again.
· HEIC File: If your uploading images from an iPhone, it is possible the image is an HEIC file which cannot be uploaded to
our website. To change the file type, google "HEIC to JPG converter" and convert the files into a JPG file. To change the settings
on your iPhone follow the steps below.
1. Settings
2. Camera
3. Formats
4. Choose "Most Compatible" to have photos saved in a JPG format for future images.
If you are having trouble using the editor or placing your order please contact us and one of our team members will be happy to assist you.
Product | Production Times |
---|---|
Premium & Quick Prints | 2-4 business days |
Wall Art | 3-5 business business days |
Cards | 2-4 business days | Photo Gifts | 3-5 business days |
Display Prints | 3-5 business days |
Photo Books | 5-7 business days |
Calendars & Business Cards | 2-4 business days |
Yes, rush ordering is possible upon request. Please contact us prior to submitting your order for pricing and availability.
Standard USPS shipping is available through our website. If you would like to learn about expediated shipping options please contact us
Paper | Description |
---|---|
Photographic Papers | Photographic papers are what you are probably used to seeing photos printed on. This paper is available in a lustre finish (slight shine), matte finish (no shine), and glossy finish (a lot of shine). Photographic paper is printed on printers specially calibrated to produce accurate colors and high quality. This paper is best for large quantities, framed portraits, headshots, etc. |
Press Papers | Press papers are |
Cards | 2-4 business days | Photo Gifts | 3-5 business days |
Display Prints | 3-5 business days |
Photo Books | 5-7 business days |
Calendars & Business Cards | 2-4 business days |
· Image to large: If your image is too large it may not upload. Try sizing it down and uploading again.
· HEIC File: If your uploading images from an iPhone, it is possible the image is an HEIC file which cannot be uploaded to
our website. To change the file type, google "HEIC to JPG converter" and convert the files into a JPG file. To change the settings
on your iPhone follow the steps below.
1. Settings
2. Camera
3. Formats
4. Choose "Most Compatible" to have photos saved in a JPG format for future images.
If you are having trouble using the editor or placing your order please contact us and one of our team members will be happy to assist you.