Total Image's goal is to complete every order with the care and quality that your amazing images deserve. Our service times are based on the average production time required to meet that goal. These times are meant to be considered as guidelines; actual production times may vary based on the time of the day the order was placed and the quantity ordered. Busy seasonal times may also affect service times.

In the case of funerals or other extenuating circumstances, the Total Image team will make every effort to accomodate your special requests for expedited service. Please give us a call prior to placing your online order.

Lab Hours

Total Image lab hours are Monday through Friday, 8:30-5:30PM (not including holidays). Feel free to email our production team if you have any questions. We will respond during our regular production hours.

When ordering multiple items, you products will packaged as a complete order. Service times vary by product, so you may want to consider placing multiple orders based on service times to avoid delaying delivery of complicated items.

Services Times by Product (based on business days)
Product Type Service Time
Digital Prints on Premium Kodak Photo Paper 1-2 days
Photo Books 10 days
Calendars 2-4 days
Cards and Stationary 2-4 days
Apparel 5-10 days
Flags 2-4 days
Home & Office Gifts 4-10 days
Photo Mugs etc. 2-4 days
Acrylic Prints 10 days
Bamboo Prints 10 days
Canvas Prints 8-10 days
Metal Prints (up to 12x18) 2-4 days
Metal Prints (larger than 12x18) 10 days
Shadow Prints 3-5 days
Table Top Prints 2-4 days
Wood Prints 2-4 days
In-Store Services
Service Type Service Time
Scanning 3-5 days
Retouching / Repair 3-7 days
Video Services 3-7 days
Movie Film (i.e. Super 8) to DVD 4 weeks
Film Processing 3-5 days
Prints from Negatives / Slides 3-5 days
Prints from Prints 3-5 days


(800) 239-5343


(334) 269-0147